The Document Updates Enquiry, also referred to as the SYSDOC enquiry, is used to check the status of data entry transactions and jobs sent for processing. User Settings can be used to withdraw access to this option. Systems Administrators use a version of the program which allows them to specify a Username. General users however can enquire only on items they have submitted themselves.
All transactions sent to the server are sent via the System Document table, and the current program can be used to trace the status of all data entry transactions and batch jobs sent to the server for processing. The Status shown will be one of the following:
1- Unprocessed: This is the status which all jobs will have initially—it denotes that the server process has not yet picked up the job to update it to Integra.
0 - Processing: This status denotes that the job has been picked up by the server and is being processed.
2 - Processed: This status indicates the job has been processed successfully.
9 - Failed: Where a process fails it will be assigned this status.
The Document Type identifies the Program Number which is visible beneath the Home icon on each Integra eSeries program option. If an update fails, the reason for the failure will be given. Generally, jobs with a status of Unprocessed or Processing do not indicate that an error has occurred. If you refresh the grid after a short interval you will usually find that the status has changed to Processed. If the status fails to change after a long interval or if it is reported as Failed, a check should be made to ensure that the Data Entry Update process is running correctly on the server.
1 Use the Navigate link to run the program.
2 Enter the search criteria or select them using the Lookups where available.
3 Adjust the display options if required and click Search to retrieve all items meeting the criteria entered.
4 Depending on the nature of your enquiry and on the number of items which need to be displayed, the data will be shown on a screen directly, or on a grid if further drill down selection is called for. If data is retrieved in a grid, you can use commands in the grid's Action column to pursue the enquiry further. The command used most frequently will be visible by default but a command selector button q may be available to give you access to some additional commands.
5 If required, use the Export Grid Data command to save any data retrieved by a grid, at a location and in a format of your choice.
6 Commands located at the top of the enquiry program will sometimes be available to allow you to process Attachments or Diary Records. The Options icon will give you access to some additional command options, including a Screen Export command, a Restart Program command which will allow you to abandon any unsaved changes you've made, and a Quick Import command which supports the quick entry of data using import templates.
7 As you pursue your enquiry, the breadcrumb trail will help you to keep track of your location and can be used to return to a previous screen.