Withhold and Release Payments

 

Compass will give you the facility to withhold future payments due on a contract through Withhold / Release Payment.

 

To access this area you will firstly need to navigate to the Payments folder located in the Homepage Menu…

 

 

Then click on Withhold / Release Payment.

 

 

You will then be taken to the screen below.

 

Searching for and Editing an Existing Record

 

You can search for an existing record using the search criteria above the screen and clicking on Search on the right hand side of the screen to populate the table.

 

There are 3 available options in the Action column:

 

 

 

Creating a New Withhold

 

To create a new withhold, click on Create Withhold at the top right hand corner of the table.

 

You will then be presented with the pop-up window pictured below…

 

 

Mandatory Fields

 

 

Once all mandatory fields have been completed, click on Withhold to save the record.